1. At Magic Medical, we understand that choosing the right wig can be a daunting task. That's why we offer a comprehensive consultation service with our experts who can recommend styles based on your face shape, skin tone, and personal preference. We encourage you to book an appointment with us to discuss your options.

2. Correct wig size is crucial for comfort and natural look. We provide a reference chart on our website to measure your head circumference to determine the appropriate size.

*Our experts consultants can also guide you on measuring your head if you require further assistance.

3. We offer custom-made wigs. Our team of skilled designers can create a personalized product to match your unique requirements and preferences.

4. We use high-quality human hair only in our wigs. The materials are ethically sourced and safe for use.

5. Our human hair wigs are made from carefully selected, ethically sourced hair that undergoes a rigorous quality control process.

6. Our wigs are designed with comfort and hygiene in mind, and they are safe to wear for extended periods. Our products are also tested for potential skin irritation and have been found to be safe for most people.

7. We understand the significance of skin sensitivity, and our wigs are designed to minimize the risk of allergic reactions. If you have any specific allergies or concerns, we recommend consulting with your dermatologist before purchasing any wig.

8. Our experts provide thorough instructions on how to care for and maintain your wig to ensure its longevity. We also offer a range of specially formulated wig products, including shampoo, conditioner, and styling accessories, to help you maintain the quality and integrity of your wig.

9. The lifespan of a wig depends on factors such as the frequency of use and care it receives. A synthetic wig generally lasts between 6 and 12 months, Our human hair wigs last years or more with proper care.

10. We want to ensure our customers are completely satisfied with their purchase. We offer a 30-day return/ exchange policy on all our wigs, provided they are in their original condition and packaging.

*We recommend contacting our customer service team to initiate the return process.

11. Depending on your insurance policy, you may be eligible for coverage of a wig purchase. We recommend consulting with your insurance provider regarding wig coverage and submitting your claims accordingly. We can assist you with this process.

12. We understand the urgency of our customers' needs and strive to provide prompt delivery. The delivery time varies depending on the availability of the product and the location of the customer. Typically, orders are processed within 24 to 48 hours of receiving payment.

13. We stand behind the quality of our products and are committed to resolving any concerns. If you're not fully satisfied with your wig, please contact our customer service team to explore possible solutions.

14. We offer a range of hair options, including toppers, closures, halos, and customizable pieces. We also provide wig caps and specialty shampoos and conditioners, to help maintain your wig's quality and appearance.

15. We offer a range of resources and support services to assist people with medical hair loss, including informative articles, consultation services, and online support groups. We believe in empowering our clients and educating them on all aspects of hair loss.